8.1. License and activation
What is the difference between the free and paid versions?
The free version allows you to connect up to 2 cameras and store up to 1 hour of recorded video. The paid version removes both limits: you can connect more cameras (depending on the license type) and there is no restriction on the duration of file storage. In addition, the paid version enables recording when motion is detected.
What is the difference between Home, Standard, and Pro licenses?
Functionally, all license versions are identical. The only differences are the number of cameras you can connect and the number of allowed activations (simultaneous installations on different PCs):
What does "activation" mean?
An activation is the maximum number of instances of AnyCam that can run simultaneously on different PCs. For example, if your license allows 4 activations, you can install and run the application on up to 4 different computers at the same time.
How do I change my license key?
To change your license key, open the "About" window, click the "Change License Key" button, and enter the new key:
How do I move my license to another PC?
To transfer your license to a new computer, you need to first remove it from the current PC. To do this, delete the following folder:
C:\Users\{USER_NAME}\AppData\Local\Visual_Systems_Laboratory
After that, you can activate the key on the new PC.
How do I apply a license for all users on a PC?
By default, the license key is tied to a specific user account. To apply it for all users on the computer, run AnyCam as an administrator and enter the key. In this case, the license information is stored not in the user folder but in the application folder:
C:\Program Files\AnyCam\AnyCam.exe.Config
I didn't receive my license key — what should I do?
The license key is sent to the email address you provided during purchase. Check your inbox and spam folder. If you still cannot find it, contact support — the key will be re-sent to you.
How do I upgrade my license?
To upgrade from a lower license tier (e.g., Standard to Pro), you can order the new license and request a refund for your previous purchase. The refund will be processed within a few days. Alternatively, a promo code may be provided that gives a discount equal to the value of your previous purchase.
Why do I need to remove demo cameras before activating?
Demo cameras are pre-configured test cameras. They must be removed before activating your license key to avoid conflicts. After activation, you can add your own cameras.